We look forward to hearing from you.

At SAND, we are committed to providing a respectful, safe, and positive experience for both our clients and our team. While we strive to accommodate all clients to the best of our ability, we reserve the right to refuse service to anyone for reasons including but not limited to:

   •    Disrespectful or inappropriate behavior toward staff

   •    Repeated dissatisfaction despite corrective efforts

   •    Communication that creates discomfort or tension

   •    Attempts to pressure or override professional judgment

   •    Disruption of our salon’s environment or policies

This policy exists to protect the well-being of our stylists and to ensure that every appointment is rooted in mutual respect and alignment. Our goal is always to maintain a healthy, professional relationship with every guest—and when that is no longer possible, we may kindly recommend that future services be sought elsewhere.